Returns and Refunds Policy
Thank you for shopping at Lancaster Lime Works.
If you are not entirely satisfied with your purchase, we’re here to help.
Unopened and undamaged products can be returned for a refund up to 75% of the purchase price within 3 days of the original purchase of the product.
No returns on IMER machinery or parts.
No returns or refunds on discounted or sale products.
To be eligible for a return, please make sure that:
- The product was purchased in the last 3 days
- The product is in its original packaging
- The product isn’t used, opened or damaged
- You have the receipt or proof of purchase
- You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
- By phone number: 717-917-6436
- By email: admin@lancasterlimeworks.com
Send the product with its original packing and the receipt or proof of purchase and the RMN
number, to:
1251 Beaver Valley Pike Willow Street PA 17584
Shipping charges
Shipping charges incurred either with original shipping of product or in connection with the
return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to
the product during shipping, both to and from Lancaster Lime Works.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 717-917-6436
- By email: admin@lancasterlimeworks.com